Website Maintenance & Support Services in India | Maddog Global
🛡️ Website Maintenance & Support Services in India

Your Website Never Sleeps.
Neither Does Your
Security Threat.

India's most reliable Website Maintenance & Support Services provider — keeping your WordPress website secure, fast, updated, and always online with proactive monitoring, daily backups, expert bug fixes, and a dedicated support team that responds when you need them, not when it's convenient.

300+ Websites Maintained
99.9% Uptime Guaranteed
No Lock-in Contracts
Average Issue Response Time: Under 4 Hours
🌍 India + 9 Global Markets Supported
🔒 Zero Hacked Sites Under Active Management

Website Maintenance Performance Snapshot

300+

Websites Actively Maintained & Supported

99.9%

Average Uptime Across All Managed Sites

<4hrs

Average Critical Issue Response Time

10

Countries Covered

Uptime Guarantee
99.9%
Speed Improvement
+65%
Security Score Lift
A+

🌍 We manage Website Maintenance & Support for businesses in:

🇮🇳 India 🇬🇧 United Kingdom 🇺🇸 United States 🇮🇪 Ireland 🇦🇺 Australia 🇨🇦 Canada 🇦🇪 UAE 🇸🇬 Singapore 🇳🇿 New Zealand 🇪🇺 Europe
Website Maintenance Services India
WordPress Maintenance India
Website Security Monitoring India
Website Speed Optimisation India
Uptime Monitoring India
Website Bug Fix Services India
Website Backup Services India
Core Web Vitals Optimisation
WooCommerce Support India
Website Support Plans India
Website Maintenance Services India
WordPress Maintenance India
Website Security Monitoring India
Website Speed Optimisation India
Uptime Monitoring India
Website Bug Fix Services India
Website Backup Services India
Core Web Vitals Optimisation
WooCommerce Support India
Website Support Plans India
About Our Website Maintenance & Support Services

India's Most Reliable Website Maintenance & Support Services Provider

At Maddog Global, our Website Maintenance & Support Services in India are built around a simple reality that every business discovers too late: a website left unattended is not a static asset — it is a security vulnerability accumulating risk, a performance liability losing search rankings, and a brand liability waiting to fail in front of a customer. The average WordPress website receives 44 automated attack attempts per day. Every unupdated plugin is an open door.

We actively maintain 300+ websites across India and 9 international markets — from small business brochure sites to 10,000-product WooCommerce stores, from startup landing pages to enterprise multi-language websites. Our certified WordPress developers and web security specialists handle everything so your website stays secure, fast, and always online — while you focus on running your business, not managing your CMS.

💡 The website maintenance reality: 43% of all cyberattacks target small and medium businesses. Over 56% of WordPress hacks exploit outdated or unpatched plugins. A one-second delay in page load time reduces conversions by 7%. And the average cost of recovering a hacked website in India is ₹50,000–₹2,00,000 — compared to a monthly maintenance plan that costs a fraction of that. Prevention is always cheaper than recovery.

300+

Websites actively maintained and supported across India and global markets

99.9%

Average uptime maintained across all websites under active management

0

Websites successfully hacked while under our active security management

10

Countries where we actively manage website maintenance & support

The Website Maintenance Framework

Four Pillars That Keep Your Website
Secure, Fast, Online & Growing.

A professionally maintained website rests on four non-negotiable pillars. Neglect any one of them and your website becomes a liability — to your customers, your search rankings, your data, and your brand reputation.

🔒

Security

Continuous security monitoring, malware scanning, vulnerability patching, firewall management, and login protection — keeping hackers, bots, and bad actors permanently out of your website and your customer data safe at all times.

56%
of WP hacks exploit outdated plugins

Performance

Page speed optimisation, image compression, caching configuration, Core Web Vitals improvement, and database optimisation — ensuring your website loads fast for every visitor, on every device, in every market you serve.

7%
conversion drop per 1-sec load delay
📡

Availability

24/7 uptime monitoring with instant alert notifications, proactive server issue identification, hosting provider liaison, and rapid incident response — so downtime is measured in minutes, not hours, and your customers always find you online.

99.9%
uptime across all managed websites
🔄

Updates & Backups

Tested WordPress core, plugin, and theme updates with pre-update staging backups — ensuring compatibility before every change goes live. Daily automated backups with off-site storage ensure full site recovery from any point in time.

Daily
automated backups with off-site storage
What We Do

Every Website We Maintain Is
Proactively Protected — Not
Reactively Rescued.

Most businesses only think about website maintenance after something goes wrong — a hack, a crash, a slow-loading page complaint, or a broken checkout. We prevent all of it through systematic, proactive management that keeps your website performing at its best before any problem has a chance to impact your visitors, your revenue, or your search rankings.

🔄

WordPress Core, Plugin & Theme Updates

Systematic WordPress core, plugin, and theme updates — tested on a staging environment before applying to your live website to ensure zero compatibility conflicts or broken functionality. Unupdated plugins are the single most common cause of WordPress hacks and website downtime. We run a monthly update cycle with pre-update staging backup, compatibility testing, live deployment, and post-update visual and functional quality check — so your website is always running the latest, most secure versions of every component.

Explore →
🛡️

Website Security Monitoring & Hardening

Comprehensive website security management — daily malware scanning, real-time firewall protection, brute-force login attack prevention, file integrity monitoring (detecting unauthorised file changes), spam injection prevention, SQL injection and XSS vulnerability scanning, security header configuration, and two-factor authentication setup. For websites that are hacked or compromised, we provide full malware removal and site clean-up, blacklist removal from Google and security databases, and post-incident security hardening to prevent reinfection.

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💾

Daily Automated Backups & Disaster Recovery

Daily automated website backups — full site files and database — stored off-site in geographically separate secure cloud storage (not on the same server as your website). Backup retention with 30-day history ensures you can restore to any point in the past month. Backup integrity verification to confirm backups are complete and restorable. Emergency site restoration in the event of a hack, server failure, accidental deletion, or botched update — getting your website fully restored to a clean state, typically within 2–4 hours of any incident.

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📡

Uptime Monitoring & Incident Response

24/7 uptime monitoring with 1-minute check intervals — instant alert notification to our team the moment your website becomes unavailable for any reason, including server outages, hosting issues, DNS failures, or certificate errors. Immediate incident diagnosis and response: identifying the root cause (server, plugin conflict, traffic spike, hack), liaising directly with your hosting provider, and implementing the fastest possible resolution path. Monthly uptime reports showing your site's availability percentage, downtime incidents, and average response times.

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Website Speed & Core Web Vitals Optimisation

Comprehensive website performance optimisation — image compression and next-generation format conversion (WebP), browser caching configuration, server-side caching (Redis, Memcached, or plugin-based), CSS and JavaScript minification and deferral, lazy loading implementation, Content Delivery Network (CDN) configuration, database query optimisation, and hosting environment tuning. Core Web Vitals improvement targeting Google's LCP, INP, and CLS thresholds — directly impacting your search engine rankings, as Google uses Core Web Vitals as a ranking signal for all pages.

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🔐

SSL Certificate Management

SSL certificate installation, configuration, and renewal management — ensuring your website always displays the HTTPS padlock, never shows security warnings to visitors, and maintains the encryption required for e-commerce transactions, form submissions, and user login data. SSL certificate expiry is one of the most avoidable and damaging website issues: a single expired certificate immediately displays a full-page browser security warning that turns away virtually every visitor. We monitor, alert, and renew before expiry — automatically, every time.

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✏️

Content & Page Updates

Ongoing website content updates using your allocated monthly support hours — text edits, image replacements, new page creation, blog post publishing and formatting, team member additions and removals, product description updates, pricing changes, contact information updates, form modifications, and banner or promotional content updates. No more waiting days for a developer to make simple content changes or paying per-task rates for minor updates. Your support hours are your retainer — use them for whatever your website needs that month.

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🐛

Bug Fixes & Technical Troubleshooting

Priority bug identification and resolution using your monthly support hours — broken contact forms, broken checkout flows, display issues across browsers or devices, navigation errors, plugin conflicts, image or media upload errors, white screen of death recovery, PHP error resolution, database corruption fixes, redirect loops, 404 error management, and any other technical malfunction affecting your website's functionality or user experience. Critical bugs affecting revenue or lead generation are escalated immediately regardless of support hours remaining.

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📊

Website Analytics & Monthly Reporting

Monthly website health and performance reports — uptime percentage and downtime incidents, security scan results and any threats detected, backup status confirmation, plugin and theme update log, Core Web Vitals scores (LCP, INP, CLS) vs prior month, Google PageSpeed score trends, Google Search Console error alerts (crawl errors, indexing issues, manual penalties), and a summary of all support hours used and tasks completed. Full transparency on everything that was done to your website every month — not just a billing invoice.

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India & Global Website Support

One Expert Team.
Website Maintenance That
Never Takes a Holiday.

Our Website Maintenance & Support Services in India are trusted by Indian businesses and companies in the UK, USA, Australia, Canada, UAE, Ireland, Singapore, and New Zealand — who want expert website management without the cost of an in-house developer in each market. Same certified team. Same security standards. Regional compliance, timezone-aware monitoring, and market-specific performance optimisation for every client we serve.

Markets We Provide Website Maintenance In

🇮🇳

India

WordPress, WooCommerce & custom site maintenance for Indian businesses — DPDP Act compliance, Indian payment gateway support & Hindi/regional multilingual site management

Primary Market
🇬🇧

United Kingdom

GDPR-compliant maintenance for UK websites — British hosting environment support, UK business hours priority response & UK-specific performance optimisation

Active
🇺🇸

United States

US website maintenance with CCPA compliance support — American CDN configuration, US hosting provider liaison & EST/PST timezone-aware monitoring

Active
🇦🇺

Australia

Australian Privacy Act compliant website maintenance — AU hosting support, AEST timezone monitoring & Australian e-commerce platform maintenance

Active
🇨🇦

Canada

PIPEDA-compliant Canadian website maintenance — bilingual English/French site support, Canadian CDN configuration & multi-province e-commerce management

Active
🇦🇪

UAE

UAE website maintenance — Arabic/English RTL site support, Gulf hosting environment management & UAE payment gateway and e-commerce maintenance

Active
🇮🇪

Ireland

GDPR-compliant Irish website maintenance — EU hosting environments, Irish business support hours & European e-commerce regulatory compliance management

Active
🇳🇿

New Zealand

New Zealand Privacy Act compliant website maintenance — NZ hosting support, NZST timezone monitoring & New Zealand e-commerce platform management

Active
#1
01

Proactive Maintenance — We Fix Problems Before You Notice Them

The difference between a maintenance service and a support service is timing. Support services fix things after they break — after your visitors see the error, after Google crawls the broken page, after the hacker has already accessed your data. Our maintenance service is proactive: we identify and resolve plugin conflicts before they crash your site, patch vulnerabilities before hackers exploit them, and renew SSL certificates before your visitors see a security warning. Prevention is always faster, cheaper, and less stressful than recovery.

02

Tested Updates — Never a Live-Site Surprise

The most common cause of post-update website crashes is applying updates directly to a live site without compatibility testing. We create a full staging backup before every update cycle, apply all updates in a staging environment first, run visual and functional testing across desktop and mobile, and only then deploy the updates to your live website. If a plugin update breaks something in staging, we resolve it there — your visitors never see it. Every update we apply is verified to work before it ever touches your live site.

03

Zero Hacked Websites Under Active Management

In over 5 years of active website security management across 300+ websites, we have not had a single client website successfully hacked while under our active management. This is not luck — it is the result of systematic security hardening, continuous monitoring, immediate vulnerability patching, firewall management, and login protection applied consistently across every website we manage. The websites we do rescue from hacks are almost always those that come to us after being compromised — not while under our care.

04

Dedicated Support Hours — Your Developer On Retainer

Every maintenance plan includes a monthly allocation of dedicated developer support hours — usable for content updates, bug fixes, minor feature additions, design adjustments, or any other website task your business needs that month. Unlike per-task billing models that make you hesitate before raising an issue, your support hours are your retainer: use them however your website needs them. Unused hours roll over (with limits), and critical security or uptime issues are always addressed immediately regardless of hours remaining.

Why Maddog Global

We Don't Wait for Your Website
to Break. We Make Sure
It Never Does.

Most website support providers are reactive — they respond when things go wrong. We are proactive — we prevent things from going wrong in the first place, through systematic monitoring, tested updates, continuous security management, and daily backups that mean we can restore your website fully within hours of any incident.

99.9%

Average uptime maintained across all 300+ websites under active management

<4hrs

Average response time for critical website issues under all managed plans

Zero Hacked Sites. Ever.

Not a single client website successfully hacked while under our active security management.

Protect My Website →
Our Onboarding & Maintenance Process

From Website Audit to Fully Maintained —
Our Exact 5-Stage Maintenance Onboarding Process

A structured onboarding process that gets your website fully secured, backed up, and monitored within 48 hours of sign-up — with ongoing monthly maintenance cycles that keep it that way indefinitely.

01

Free Website Audit

Comprehensive website health check — security vulnerability scan, plugin and theme version audit, uptime history review, Core Web Vitals assessment, SSL certificate status, backup configuration check, Google Search Console error review, and hosting environment assessment. Full written report delivered within 24 hours of sign-up, identifying every risk and performance gap we will address on day one.

02

Security Hardening & Baseline Setup

Immediate security hardening on onboarding — WordPress admin URL change, login attempt limiting, two-factor authentication setup, file permission hardening, security header configuration, firewall activation, and removal of any detected malware or suspicious files. Daily backup configured with off-site cloud storage. Uptime monitoring activated with 1-minute check intervals and instant alert routing to our response team.

03

Updates & Performance Optimisation

First full update cycle — WordPress core, all plugins, and theme updated via staging environment with compatibility testing before live deployment. Performance optimisation pass: image compression, caching setup, CDN configuration (if not in place), CSS/JS minification, and Core Web Vitals baseline establishment. Google PageSpeed score benchmarked before and after for measurable performance improvement documentation.

04

Ongoing Monthly Maintenance

Monthly maintenance cycle — plugin and theme updates via staging, security scan review and any threat remediation, backup integrity verification, uptime report review, Core Web Vitals monitoring, Google Search Console error check, SSL certificate status review, database optimisation, and support hours allocation for content updates, bug fixes, or minor development tasks requested during the month.

05

Monthly Report & Strategy Review

Monthly website health report — uptime percentage, security scan results, all updates applied, backup status, Core Web Vitals scores vs prior month, Google PageSpeed trend, Search Console alerts, support hours used and tasks completed, and forward-looking recommendations for the following month. Optional monthly call to review performance and align on any upcoming website changes, content campaigns, or development needs.

What You Get

Why Indian & Global Businesses Choose
Our Website Maintenance & Support Services

When you choose Maddog Global as your Website Maintenance & Support Services provider in India, you get a team that treats your website with the same professional rigour a business-critical system deserves — because for your customers, your website is your business.

01

Protection Against the Leading Cause of Business Website Failure

Outdated plugins, unpatched security vulnerabilities, and the absence of daily backups are the three leading causes of small business website failure in India and globally. A professionally maintained website eliminates all three simultaneously — keeping every component updated, every vulnerability patched, and a clean restore point available for every day of the past 30 days. The cost of a monthly maintenance plan is a fraction of the cost of recovering from a single successful hack or a single day of unexpected downtime during a peak business period.

02

Faster Website = Better SEO = More Organic Traffic

Google has used Core Web Vitals as a ranking signal since 2021 — meaning a slow website directly loses search engine rankings and organic traffic to faster competitors. Regular speed optimisation, image compression, caching configuration, and CDN management keep your website consistently fast, maintaining the Core Web Vitals scores that protect your SEO performance. Clients who migrate to our maintenance plans report measurable improvements in Google PageSpeed scores within the first 30 days — translating directly to improved search rankings and more organic traffic without any additional SEO investment.

03

Never Lose Customer Data to a Website Hack Again

A hacked WordPress website exposes your customers' personal data, compromises their trust in your brand permanently, and in GDPR and DPDP Act jurisdictions, creates legal liability for data breaches that can result in significant regulatory penalties. Our security management — daily malware scanning, real-time firewall, vulnerability patching, and login protection — prevents hacks before they happen. And in the worst case, our daily offsite backups mean complete website and data recovery within hours, not days.

04

Your Website Always Works — For Every Customer, Every Day

A website that is down during a customer's visit is worse than not having a website at all — it actively signals that your business is unreliable. Our 1-minute uptime monitoring and rapid incident response mean your website's downtime is measured in minutes rather than the hours it would take you to notice the issue yourself, raise a ticket with your hosting provider, and wait for a response. 99.9% uptime is not a promise — it is our maintained standard across every website we manage.

05

A Developer On Retainer — Without the Full-Time Salary

Hiring a full-time web developer in India costs ₹4–12 lakh per annum. Freelance developers charge ₹2,000–₹8,000 per task for every content update, bug fix, or minor change. Our maintenance plans give you a dedicated developer team on monthly retainer — available for content updates, bug fixes, minor design changes, and technical troubleshooting — at a fraction of both costs, with the expertise of a full agency and the availability of an in-house resource.

06

Full Transparency — Monthly Reports That Actually Mean Something

Most website maintenance providers send a monthly invoice with no detail of what was done. Every Maddog Global maintenance plan includes a comprehensive monthly report: every update applied, every security scan result, uptime percentage, Core Web Vitals scores, backup status confirmation, support hours used, and tasks completed — with before-and-after measurements where relevant. You always know exactly what your website maintenance investment is doing for your site, every single month.

Who We Serve

Website Maintenance & Support
for Every Business Type —
India & Globally.

Website maintenance requirements differ significantly depending on your platform, business type, visitor volume, and the criticality of your website to your revenue. A 5-page brochure site needs different maintenance than a 500-product WooCommerce store, and a high-traffic SaaS landing page needs different support than a local restaurant website. We have maintained every type of website and know exactly what each one needs to stay secure, fast, and always online.

🏪

Small Business Websites

Brochure sites, service pages, and local business websites — maintained and secured with essential monthly updates, security monitoring, daily backups, and content update support so your digital presence always looks professional and never goes down.

🛒

WooCommerce & E-Commerce

WooCommerce store maintenance — product catalogue updates, payment gateway monitoring, order management support, checkout flow testing after every update, security hardening for customer payment data, and priority uptime monitoring for revenue-critical online stores.

🏢

Corporate & Enterprise Sites

Multi-page corporate websites and enterprise CMS platforms — comprehensive security management, performance optimisation for high-traffic sites, multi-user access management, compliance-aligned maintenance (GDPR, DPDP Act), and SLA-backed response times for business-critical uptime requirements.

🎓

Education & EdTech

Learning management system (LMS) maintenance, course catalogue updates, student portal security management, peak-traffic performance preparation for exam seasons, and integration maintenance for payment gateways and video delivery platforms used by EdTech companies.

🏥

Healthcare & Clinics

Healthcare website maintenance with patient data security as the primary focus — HIPAA-aware security practices, appointment booking system maintenance, doctor profile updates, treatment page content management, and strict SSL and security header management for patient trust.

🏗️

Real Estate

Property listing management, project launch page updates, agent profile maintenance, IDX/MLS integration monitoring, lead form functionality testing, and high-availability maintenance for real estate websites that generate leads around the clock in India's competitive property market.

💻

SaaS & Tech Companies

Marketing website and landing page maintenance for SaaS and tech companies — high-performance hosting environments, conversion rate-focused speed optimisation, integration maintenance for CRM and marketing automation tools, and SLA-backed uptime for websites that drive free trial and demo signups 24/7.

🍽️

Restaurants & Hospitality

Restaurant and hospitality website maintenance — menu updates, reservation system monitoring, event page management, photo gallery updates, Google Business integration, and speed optimisation for mobile visitors discovering your business on the go and expecting instant load times.

Transparent Pricing

Simple, Honest Website Maintenance Pricing.
No Per-Task Fees. No Surprise Invoices.

Flat monthly plans covering all maintenance activities plus dedicated developer support hours. No per-task billing, no hidden charges for routine updates, no surprise invoices when things go wrong. Everything your website needs, covered under one predictable monthly fee.

Essential Plan

For small business websites and brochure sites — essential security, updates, backups, uptime monitoring, and 2 hours of monthly developer support for content updates and minor bug fixes.

  • WordPress Core, Plugin & Theme Updates
  • Daily Automated Backups (30-day retention)
  • Security Scan & Malware Monitoring
  • 24/7 Uptime Monitoring & Alerts
  • SSL Certificate Monitoring & Renewal
  • Monthly Website Health Report
  • 2 Hours Developer Support/Month
  • Response Time: Within 24 Business Hours
Get Started →
Agency / Enterprise

For multi-site management, enterprise websites, high-traffic platforms, and businesses requiring SLA-backed response times, dedicated developer access, and unlimited support hours.

  • Everything in Growth Plan
  • Multi-Site Management
  • SLA-Backed Response Times
  • Dedicated Senior Developer
  • Unlimited Developer Support Hours
  • Emergency 2-Hour Response (Critical Issues)
  • Advanced Performance & CDN Management
  • Multi-Region Compliance Management
  • Executive Monthly Strategy Review
Let's Talk →
Real Client Results

Real Websites. Real Peace of Mind.
India & Globally.

Genuine results from Indian and global businesses that chose Maddog Global as their Website Maintenance & Support Services provider — and now have websites that are secure, fast, and always online without them having to think about it.

★★★★★

"We run a WooCommerce store with about 800 products and had been managing our own WordPress updates for two years — until a plugin update wiped out our product catalogue and took our site down for 18 hours during our busiest sale weekend. Lost approximately ₹4.2 lakh in revenue. Maddog Global have managed our site for 14 months now — staged updates, daily backups, 24/7 uptime monitoring, and 5 support hours a month for product and content changes. We haven't had a single unplanned outage since. Their monthly plan costs less than we lost in one day of downtime."

V
Vivek Agarwal
Founder, HomeCraft India — Indore (WooCommerce, India)
★★★★★

"We're a legal services firm in Dublin and our website is how almost every new client finds us — it's as important as our office address. We'd had our WordPress site for four years and never done anything beyond uploading blog posts. Maddog Global did a free audit and found 14 outdated plugins, two known security vulnerabilities, no SSL renewal process in place, and a Google PageSpeed score of 34. Three months later: fully updated, A+ security score, PageSpeed 87, and our Google Search Console is showing significantly more impressions. They fixed problems we didn't even know we had."

C
Conor Fitzgerald
Managing Partner, Fitzgerald Legal — Dublin, Ireland (Legal Services, Global)
★★★★★

"Our EdTech platform in India had a WordPress front-end driving leads to our LMS — and it had been hacked twice in 18 months before we found Maddog Global. Both times we lost days of productivity and paid emergency recovery fees that cost more than a year of their maintenance plan. Since onboarding with them, our site has been hack-free for over 2 years. They hardened our login, set up a proper firewall, moved us to daily off-site backups, and now I get a monthly report telling me exactly what was done. I haven't thought about our website security since — which is exactly what I needed."

M
Meera Krishnamurthy
CEO, BrightPath EdTech — Chennai (EdTech, India)
Got Questions?

Everything You Need
to Know About
Website Maintenance
& Support in India.

The most common questions Indian and global business owners ask before signing up for a professional website maintenance plan. Not covered here? Call us — we respond within 2 hours.

Ready to Stop Worrying About Your Website?

Book a free 30-minute website audit call. We'll review your current security posture, plugin update status, backup configuration, speed scores, and uptime history — and show you exactly what risks your website is currently carrying that a maintenance plan would eliminate.

Book Free Website Audit →

📞 +91 721 779 3189 · Reply within 2 hours

What does Website Maintenance & Support as a service include?

+

Professional Website Maintenance & Support Services cover the complete ongoing care of your website — WordPress core, plugin, and theme updates (tested on staging before going live); website security monitoring and malware scanning; automated daily backups with off-site storage; 24/7 uptime monitoring with instant alert notification; website speed and Core Web Vitals optimisation; SSL certificate management and renewal; content and page updates; bug identification and resolution; website analytics and Search Console monitoring; WooCommerce product and order management support; and a dedicated monthly support hours allocation for ad-hoc development tasks. At Maddog Global, maintenance plans begin with a free website audit so we know exactly what needs addressing before your first monthly cycle begins.

Why does my website need ongoing maintenance — isn't it built already?

+

A website is not a static asset — it is a complex software system that requires continuous maintenance to remain secure, fast, and functional. WordPress releases security patches and updates multiple times per month. Unupdated plugins are the leading cause of WordPress hacks, accounting for over 56% of all WordPress security breaches. Beyond security, Google's Core Web Vitals ranking factors mean a slow website directly loses search rankings. PHP versions go end-of-life, requiring server-level updates to maintain compatibility. SSL certificates expire. Hosting environments change. Plugins that worked perfectly when your site was built may conflict with each other after updates. Regular maintenance prevents the compounding technical debt that turns minor issues into expensive emergency rebuilds — protecting your SEO, your data, your customers, and your brand.

What happens if my website gets hacked while under your management?

+

While our security management is designed to prevent hacks entirely — and we have not had a single successful hack on any website under our active management — our response process in the event of any security incident is as follows: immediate isolation of the affected site to prevent further damage; full malware scan and identification of the infection vector; complete malware removal and file integrity restoration from clean backup; security hardening to close the specific vulnerability that was exploited; Google and security database blacklist removal request (if applicable); and a full post-incident security report detailing what happened, how it was resolved, and what was done to prevent recurrence. Emergency security incident response is treated as a critical priority regardless of your plan's standard support hours or response time commitments.

What are Core Web Vitals and why do they matter for my website?

+

Core Web Vitals are Google's standardised measurements of real-world user experience on websites, used as direct ranking signals in Google Search since 2021. There are three metrics: LCP (Largest Contentful Paint) — how quickly the main content of a page loads, with 2.5 seconds being Google's "Good" threshold; INP (Interaction to Next Paint) — how responsive a page is to user interactions like clicks and taps, with 200 milliseconds being the "Good" threshold; and CLS (Cumulative Layout Shift) — how stable the page layout is while loading (elements jumping around as the page loads), with a score below 0.1 being "Good." Websites that fail Core Web Vitals thresholds are actively demoted in Google Search rankings compared to competitors that pass them — even if the failing site has more content, more backlinks, and better on-page SEO. We monitor and optimise Core Web Vitals for every website on our Growth and Enterprise plans as part of the standard monthly maintenance cycle.

How much do Website Maintenance & Support Services cost in India?

+

Our Website Maintenance & Support plans are flat monthly fees with no hidden per-task charges. The Essential Plan is ₹7,999/month, covering WordPress updates, daily backups, security monitoring, uptime monitoring, SSL management, monthly health report, and 2 hours of developer support. The Growth Plan is ₹14,999/month, covering all Essential features plus staged updates, speed and Core Web Vitals optimisation, WooCommerce maintenance, Google Search Console monitoring, 5 hours of developer support, and priority 8-business-hour response. Enterprise and multi-site plans are custom-priced. All plans begin with a free website audit. No hidden charges for routine updates, no per-task billing within your support hours, and no lock-in contracts beyond 3 months.

Do you maintain websites built on platforms other than WordPress?

+

Our primary expertise and the majority of our maintenance work is WordPress — including WooCommerce, Elementor, Divi, Astra, and other popular WordPress ecosystems. We also maintain websites built on Webflow (maintenance, content updates, and CMS management), Shopify (app management, theme updates, and content support), and custom HTML/PHP websites. For Squarespace and Wix websites, we provide content update support but platform-level updates are handled by the platform itself. For custom-built websites on Laravel, CodeIgniter, or other PHP frameworks, we assess maintenance requirements individually. If you are unsure whether we can support your specific platform, contact us for a free assessment before committing to a plan.

Do you manage Website Maintenance for businesses with websites targeting global markets?

+

Yes — global website maintenance is a significant part of our work. We manage websites for clients in the UK, USA, Australia, Canada, UAE, Ireland, Singapore, New Zealand, and Europe — all maintained from our India-based certified web development and security team. We handle time-zone-aware uptime monitoring (so alerts are routed appropriately for business hours in each market), GDPR and regional privacy compliance maintenance, multi-currency WooCommerce support, international CDN configuration for optimal performance in specific target markets, and market-specific performance benchmarking. Global clients benefit from 24/7 monitoring coverage and India-competitive maintenance rates without compromising on response time, technical quality, security standards, or regional compliance requirements.

Your Website Is Working Hard
for Your Business 24/7.
Is Anyone Working Hard for It?

Every day without professional maintenance is another day of accumulating security risk, degrading performance, and compounding technical debt. A hacked website, a surprise crash, or a slow-loading page that costs you a customer is always more expensive than the maintenance plan that would have prevented it. Let's protect what you've built.

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